Rowe de Remoleu, 20 Heyd-Durbuy 6941 Access map
+32 472 20 86 23

La Balade des Gnômes - Chambres de charme - Chambres d'hôtes

 

 

Information :
Services available in our rooms:

  • All our rooms are equipped with a small fridge with pay drinks, a welcome tray with a Senséo coffee machine and a kettle.
  • You will also find bath and bed linen, as well as soaps and a hairdryer.
  • The "LATCHO-DROM" room has a small kitchenette with electric hob, oven and cooking utensils for 2 people.
  • All our rooms have bathroom facilities with shower, bath, WC and washbasin.
  • The "LATCHO-DROM" Roulotte does not have a shower (bath only).


Check-in times :

  • Monday to Friday (excluding holidays): from 13:00 to 15:00 or from 17:30 to 19:00 ONLY.
  • Saturday and Sunday (and holidays): from 13:00 to 15:00 ONLY.

Check-out times :

  • For all rooms EXCEPT "Le cheval de Troie" and "LATCHO-DROM": 10:45 maximum.
  • For the rooms "Le cheval de Troie" and "LATCHO-DROM": 11:00 Maximum.


Means of payment :
A deposit will be requested by bank transfer at the time of booking. This transfer must be made within 3 days using the communication method requested in the confirmation email. The balance must be paid on arrival.

You will find all the necessary information in the confirmation email sent to you after receipt of the booking request (within 24 hours).

 

About New Year's Eve:
This period is the only time of the year when our establishment requires a minimum of 2 nights, i.e. from 31/12 to 02/01. It is not possible to book a single night from 31/12 to 01/01 or from 01/01 to 02/01.

No exceptions can be made for this period.

 

Our place is open all year round.

General terms and conditions :


House rules :

  • Smoking is strictly FORBIDDEN in the rooms.
  • Any damage or nuisance caused voluntarily or involuntarily may be paid for by the occupants.
  • In the event of non-compliance by the guest(s), the hotelier may be obliged to ask the guest(s) to leave the establishment immediately, without any compensation.
  • We ask our customers to respect others and to limit noise after 10pm.
  • We insist that our guests respect the work done in the rooms, do not deliberately damage the decor and follow the rules provided on arrival.

Cancellation conditions :
In the case of cancellation, if this is announced at least 2 weeks before the date of the stay (or the deadline announced in the confirmation email), the deposit will be carried forward to another date or refunded according to the customer's choice (subject to availability).
The deposit may only be carried forward once.
After this time, the deposit will be forfeited.
The aforementioned charges do not apply if the customer finds a replacement on his or her own for the planned date of stay.

 

For all bookings, the customer declares that he accepts the general conditions.